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We deliver end-to-end technology services across ERP, software development, cloud, support, and data analytics.
With an ITIL-based approach and deep global expertise, we provide strategic value and best-in-class services for every enterprise.
ERP Support – SAP, EPICOR, Microsoft Dynamics
Software Development, Support and Maintenance
Business Intelligence and Data Analytics, DBA Support
Dedicated support specialists for 24X7 helpdesk and IT service management
Security and IT Governance
Cloud and Infrastructure Management Services
Helpdesk with Managed Services
POC Development and Outsourced Product Development
International best practice know-how
Global reach with customers across 42 countries
Process-driven, but with the right cultural sensitivity
Delivery innovation
Highest end user satisfaction
SLA driven Customer-centric approach
Ease of Scalability with our “Right-Shoring” approach
Leadership team with several decades of experience in setting up and managing large global service delivery organisations
Our clients are assisted with developing a transparent governance process, enabling applications to be transitioned seamlessly into Application and Production support, to be decommissioned. This releases underlying software (license) and hardware (server) infrastructure.
RheinBrücke provides SLA based application support services based on the ITIL framework. Our support personnel and robust process allow for a smooth transition of application support in optimum timelines and serve to stabilize services during the initial stages of steady state. Timely intervention and a strict focus on continuous improvement along with preventive maintenance ensures the delight of business users.
Our methodology is based on the ITIL framework and ensures that the KPIs agreed with the clients are adhered to and the SLAs are monitored, tracked and met consistently.
Scientific application analysis framework which ensures the solution-framework caters to your specific requirement.
An intensive due diligence to validate assumptions made as part of application analysis and solution development.
Rigorous and intensive sessions of orientation to ensure that the team is equipped for transition.
Process convergence to align RIC’s process with the clients.
Scientifically modelled transition approach with minimal service disruption.
Implementation of continuous improvement initiatives like Benchmarking, Customer
Satisfaction Surveys, Process Automation, Root Cause Analysis, driven by a Six-Sigma Approach.
With customers across 42 countries, we deeply understand your cultural industry specific needs. Some of our renowned clients include FLSmidth, Visteon, ZF-TRW, Novartis, and EPICOR Corporation to name a few.
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Proof of Concept Development
New Product Design and Development
Product Engineering and Development
Platform Migration
Maintenance and Support
Independent Product Testing
Product Release and License Management
Custom Development and Integration
Implementation, Rollout and Support
Performance Tuning and BI Analytics
Version Upgrade
Preconfigured Industry Solutions
Product Audit and Recovery
Application Development Maintenance and Support
Portals and Collaborations
Product Testing as a Service
SharePoint and .NET upgrades
Program / Project Management
IT Cost Optimization
IT Outsourcing Services
IT Due Diligence
Project Audit and Turnaround
“RheinBrücke IT Consulting's technical expertise makes me feel invincible. CCT has a talented pool of internal IT resources but sometimes that's not enough. Working with RB has taken a lot of weight off our shoulders; both the sheer volume of what we can handle together as well as the high level of technical expertise they bring to the table have greatly advanced CCT's abilities to adapt and evolve with our expanding global market. Nithish and Rajagopol are easy to work with and always have great ideas on how to solve our technical and business process issues plus they're just nice guys.”
“Congratulations to your team for successfully pulling off the “Automation of RMA” project using the “A-MAP Smart” mobile based application ! The legacy system was a laborious and time-consuming activity of data entry of the hundreds of Inspection entries, from the numerous Inspection sheets generated on a daily basis from the field, matching the claims against the supplied Sales orders and line details, entering all the warranty test information including customer purchasing & return data, creating disposition against the relevant warehouses and summarizing all the data for transfer to the sales teams for actual settlement of claims vide relevant sales orders.”
“Thank you for the continued good work on the ERP and Supply Chain project. Your Consulting, Technical, Functional and Project management expertise was evident and was very well appreciated by our staffs. I was also pleased with the flexible, easily approachable, transparent dealing with your team. Needless to mention I also appreciate how effectively you leverage the teaming with cross cultural teams with low cost geography for developmental resources while not compromising on the quality of deliverables to business. Keep up the good work.”
“I had been using RheinBrücke team as my extended arm for sometime now and I have really come to appreciate their depth of technical and functional knowledge of the product and their commitment to our end customers needs. They react quickly to new challenges and are always there for me to rely on.”
“We implemented Epicor ERP for one of our large Glass manufacturing facility in Middle East. Like any ERP implementations, even though the product was good, we faced initial hiccup and challenges during the implementation . This is where we came across the German based RheinBrücke IT consulting and took their support. They did a fantastic turnaround of the project. I enjoyed the transparent and efficient dealing with the company and came to appreciate their work. Now they have opened the Middle East operations and am positive they will do well due to their good service motto.”
"We were very impressed with the way RheinBrücke carried out their work. From analysis to implementation and post-production support, their analysis was always detailed and complete. It was easily understood by users, so different system extension options could be evaluated with all relevant information."
"Our challenges made us to embark on our ERP journey and after lots of analysis, we choose Epicor ERP for RAY Group. We also faced initial hiccup and challenges during the implementations. This is where we came across the German based Rheinbrücke IT consulting and took their support. We leveraged their services for past 12 months and from this experience, I can definitely say that they did a fantastic turnaround of the project. I enjoyed the open, transparent and efficient dealing with them and came to appreciate their work. I understand that they recently started their Middle east and Africas operations, I wish them good luck and every success."
“NGC Energy’s Epicor Implementation go-live happened earlier this year and at the end of Jan, we had successfully closed our Jan 2015 books in Epicor. This is a big milestone for all of us. It has indeed been a long journey, starting from inception, system study, training, pilot & finally the 1st month-end closing. During each stage, we received full co-operation from RheinBrücke teams. They had given us their unwavering support, with full dedication & positive attitude to make this project successful. During this entire journey, both teams faced many challenges & at times,…”
“The launch of the IDC in Chennai marks a pivotal step forward in our collaboration with RheinBrücke. This new centre will enhance our operational efficiency and growth potential and I would like to extend my thanks to everyone involved for their hard work in making this a reality.”
Bestes Neues Produkt Oder Dienstleistung- Software - Alle Anderen Losungen 2017
Stevie - Epicor EpicPay for the EMEA Market 2017
Epicor Partner of the Year 2016 & 2018
Stevie - L1 Epicor Support Team of the Year 2016
Stevie Company of the Year 2015 & 2017
Stevie People Choice Of the Year 2015 & 2016
Top IT Berater 2014-2015
Beste Berater Brand enis 2018
Stevie - Fastest Growing Company in Europe 2015 & 2016
Stevie Company of the Year 2015 & 2017
